Return Policy
π¦ 30-Day Return Policy
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To check if your item is eligible for a return, contact us at contact@nuvrela.com. Please include proof of purchase.
If you're not satisfied with your purchase, you may request a refund within 30 days of your order date, provided the product is unopened, unused, and in its original packaging. Returns must meet our quality standards to be eligible for a refund. Refunds are not issued based on subjective results (e.g., "it didn't work for me"), only for unopened, undamaged returns meeting these conditions.
π¬ How to Start a Return
To begin a return, email us at contact@nuvrela.com.
Returns must be sent to the return address provided via email. Please do not send items back before receiving return instructions.
If your return is accepted, weβll provide:
β’ A return shipping label
β’ Instructions on how and where to send your package
For any return-related questions, contact us anytime at contact@nuvrela.com.