Shipping Policy

🚚 Shipping Policy

Thank you for shopping with us. Please read below for details about our shipping and delivery process.

📦 Order Processing

All orders are processed within 3–5 business days (excluding weekends and holidays).

Once your order is placed, you’ll receive an email confirmation. A second email with tracking information will be sent once your order ships.

🇺🇸 Domestic Shipping (U.S.) & 🌐 International Shipping

Estimated delivery time: 6–12 business days after your order has been processed.

Shipping rates are calculated and displayed at checkout.

Please note that delivery times are estimates and may vary due to carrier delays or high-volume periods.

📫 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email so you can monitor your package.

🚫 Lost or Delayed Packages

If your package is delayed or lost in transit, contact us at contact@nuvrela.com and we’ll do our best to assist you.

If your tracking shows “Delivered” but you haven’t received your package:

• Check with neighbors or your local post office
• Wait 2 business days before contacting us

❗ Address Accuracy

Please double-check your shipping address before placing your order.

We are not responsible for packages lost or delayed due to incorrect address information provided at checkout.

If you have any questions about your order, feel free to contact us at contact@nuvrela.com. We’re happy to help!